Last Updated: 29 September 2025

Your privacy is incredibly important to us at IE. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, https://www.hokaireland.com/, in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

We are the Data Controller for your information. Our details are:

IE For any data protection queries, please use the contact information below:

Contact

Eyre Square 174
Galway, H91
Co. County Galway
Ireland

Email: [email protected]

Phone: +353 91 07 850 0558

2. The Data We Collect

We may collect the following types of personal data to provide our services to you:

• Personal & Contact Information: Your name, shipping address, email address, and phone number.
• Payment Information: Your payment details are processed securely by our payment partners and are never stored by us.
• Technical Information: Data such as your IP address, browser type, and how you interact with our website, collected via cookies.

3. How and Why We Use Your Data

We only process your data when we have a legal basis to do so. Here are the reasons we use your information:

• To Fulfil Your Order (Contractual Necessity): We use your personal and contact information to process and deliver your purchases.
• With Your Consent: If you opt-in to our newsletter, we will use your email address to send you marketing communications. You can unsubscribe at any time.
• To Comply with the Law (Legal Obligation): We are required to keep records of transactions for tax and accounting purposes.
• For Legitimate Interests: We analyse technical data to improve our website’s functionality and your shopping experience.

4. Who We Share Your Data With

We never sell your personal data. We only share it with trusted third-party partners (Data Processors) who help us run our business. These include:

• Delivery Partners (like An Post and DHL) to get your order to you.
• Payment Processors to securely handle your payment.
• IT Service Providers who help us maintain our website.

5. How Long We Keep Your Data

We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Under GDPR, you have several rights regarding your personal data:

• The right to access a copy of the information we hold about you.
• The right to rectification of any inaccurate data.
• The right to erasure of your data (the “right to be forgotten”).
• The right to object to processing in certain circumstances.
• The right to data portability.

To exercise any of these rights, please contact us at: [[email protected]]. You also have the right to lodge a complaint with the Irish supervisory authority, the Data Protection Commission (DPC).

7. Other Important Information

• Cookies: Our website uses cookies. For more detailed information, please see our dedicated Cookie Policy.
• Changes to This Policy: We may update this policy from time to time. Any changes will be posted on this page.