We accept secure payments via Paypal、Credit Card. All transactions are protected by SSL encryption for your peace of mind.

For orders of €60 or more, delivery within Ireland is completely free!
For all other orders, a flat rate of €10 applies.

After a processing time of 1-2 business days, delivery within the Republic of Ireland typically takes 3-6 business days. Your order should arrive within a total of 4-8 business days.

Yes, we do. Delivery times for Northern Ireland, the UK, and other international destinations are available on our Shipping Policy page.

We partner with An Post for deliveries within the Republic of Ireland. For international shipments, we use trusted couriers such as DHL.

Once your order is dispatched, we’ll send you a confirmation email containing a tracking number so you can follow your parcel’s progress.

If your order hasn’t been dispatched yet, we may be able to change the address. Please contact our customer service team as quickly as possible.

You can cancel your order as long as it has not yet been dispatched. If it’s already on its way, you can return it for a full refund once it arrives.

We offer a 30-day free returns policy, allowing you to send back any item within 30 days of delivery for a full refund.

Simply contact our customer service team, and we will provide you with a prepaid return label and clear instructions on how to send your item back to us.

Yes, all returns are completely free. We cover all postage costs.

We’re very sorry to hear that! Please contact us immediately, and we will arrange for a replacement or a full refund at no cost to you.

We process all refunds within 1-2 business days of receiving the returned item. The funds will be credited to your original payment method.

Yes, all of our products are covered by a statutory guarantee in accordance with Irish and EU consumer law.

Yes, absolutely. We guarantee that every item is 100% authentic and officially authorised by HOKA. To ensure authenticity and a swift delivery, your order is dispatched directly from the official HOKA warehouse right here in Ireland.

Yes, all of our products are brand new, unused, and in pristine condition. They are delivered in the complete, original HOKA packaging with all tags and accessories included.

Our business model is focused entirely online. This means we don’t have the high overheads of physical stores, such as rent and staffing costs. We pass these savings directly on to you, our customer, which allows us to offer exceptional value.